Contact Us – US Amino Peptides

How can we help?

Our support team is here to assist with orders, product information, shipping inquiries, and general research-related questions.

Looking for Your Order?

Track your order status, shipping updates, and delivery information through our support team.

Get in Touch

Choose the best way to reach our team.

Email Support

Get personalized assistance from our customer support team for orders, shipping questions, product documentation, and account-related inquiries.

Discord Community

Join our growing research community for product discussions, research updates, peer support, and direct communication with fellow researchers and our support team.

What to Include in Your Message

Order Number

Including your order number helps us locate your order and assist you more efficiently.

Product Details

Provide the product name and relevant details regarding your inquiry.

Clear Question

Include a detailed explanation of your question or issue so our team can provide the most accurate response.

Frequently Asked Questions

Find quick answers about orders, shipping, quality standards, and research products.

What are your products intended for?

All products offered by US Amino Peptides are intended strictly for laboratory research and scientific investigation purposes. They are not intended for human or veterinary use.

Are products tested before release?

Yes. Products undergo quality verification procedures and batch testing protocols to help ensure consistency, purity, and reliability.

Do you provide Certificates of Analysis (CoA)?

Yes. Certificate of Analysis (CoA) documentation is available for supported products and provides batch-specific testing information.

How long does shipping take?

Most orders are processed within 1–2 business days. Delivery times vary depending on the shipping method selected and destination.

Can I modify or cancel my order?

Orders may be modified or canceled before they are processed for shipment. Please contact our support team as soon as possible if changes are needed.

What should I do if my package arrives damaged?

If your order arrives damaged or incorrect, please contact support within 7 days of delivery and include photos of the product and packaging.

Still have questions?

Can't find the information you're looking for? Our support team is ready to help with questions regarding orders, shipping, product documentation, and customer support.