We are committed to delivering your research supplies promptly, securely, and in optimal condition. This policy outlines our dispatch and delivery procedures for all orders placed via morepeptides.co.uk.
Orders are processed on business days (Monday to Friday, excluding UK public holidays). Orders placed before 12:00 GMT on a business day will typically be dispatched the same day, subject to stock availability and payment verification. Orders placed after the cut-off, or on a non-business day, will be processed on the next available business day.
You will receive an email confirmation upon dispatch, including tracking information where applicable.
| Service | Estimated delivery | Cost |
|---|---|---|
| Royal Mail Tracked 48 | 2–3 business days | £3.99 |
| Royal Mail Tracked 24 | 1–2 business days | £5.49 |
| Next Day Courier (DPD / DHL) | Next business day* | £8.99 |
| Free Standard Shipping | 2–4 business days | Free on orders over £75 |
*Next-day delivery orders must be placed before 12:00 GMT. Delivery to remote UK postcodes (including Scottish Highlands and Islands, Northern Ireland, Channel Islands, and Isle of Man) may require additional transit time and may not be eligible for all services.
At present, we ship within the United Kingdom only. We do not currently fulfil international orders. Please check back for updates, as we intend to expand our shipping scope in due course.
All orders are dispatched in plain, discreet outer packaging. Products are sealed and labelled in accordance with our quality assurance standards.
Research peptides can be sensitive to temperature, light, and humidity. Upon receipt, it is the responsibility of the customer to ensure products are stored in accordance with the conditions specified on the product label and accompanying documentation.
We accept no liability for product degradation arising from improper storage by the recipient following delivery.
If your order arrives damaged, incomplete, or significantly delayed beyond the estimated delivery window, please contact us at info@morepeptides.co.uk within 48 hours of the expected delivery date. Please retain all original packaging, as this may be required to resolve the matter in accordance with our Returns & Refunds Policy.
We will investigate all such reports promptly and work to resolve the matter in accordance with our Returns & Refunds Policy.
All products we sell are for in vitro laboratory and research use only. They are not intended for human or animal administration. Customers are responsible for ensuring that their receipt and use of research peptides comply with all applicable local laws and institutional requirements.
